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Luxury Travel

AirPortr On-Demand Baggage Delivery Launched at London Heathrow

London PanoramaPortr, the London based travel-technology company announced its on-demand baggage delivery service AirPortr is now launched as an official service at Heathrow.

The days of bags slowing and weighing you down are numbered. AirPortr delivers passenger bags within hours between London locations whether it be private residences, hotels or offices and London Heathrow Airport, providing same-day, on demand bag free travel for Heathrow’s 75+ million passengers for the first time.

Being weighted down by luggage to and from the airport and around London has long been a travel inconvenience but now travellers can now experience a truly weightless and seamless end-to-end journey.

How AirPortr Works

AirPortr porterAirPortr can be pre-booked or handily on the day of travel from any device. Your bags are either dropped off in Heathrow with an AirPortr, before being securely transported by an AirPortr driver to their London destination, or alternatively, bags are collected from any London location and delivered to Heathrow at a time suited to you pre their flight.

Using AirPortr transforms the airport journey, enabling you to travel more efficiently and make the most of your day. Without luggage in tow air passengers can now travel lighter, quicker and stress-free. Take public transport and no longer need to be anchored to your location by baggage. Instead, leave the bags to AirPortr and travel where, when and how you want to around the city, bag free.

The service is priced to accommodate all travellers and trip types. For example two bags, whatever their size or weight, delivered between Heathrow and central London costs just £30. Worthwhile to avoid rush hour traffic; hotel check-in restrictions; plan extra sightseeing; make the most of everything the city has to offer; fit in an extra business meeting. All luggage can be GPS tracked in real time from your smartphone, as well as seeing your dedicated driver, is covered for £10,000 and there are no amendment or cancellation fees, their customers receive delivery updates by text/ email. All bags are X-rayed, tagged, sealed and tracked with their own unique number to ensure safe and secure delivery.

Chris Walsh, Director & Head of Customer Experience at Portr, said: “Our vision is to fundamentally change how people travel, putting them back in control of their own agenda rather than burdensome baggage dictating their itinerary. AirPortr is all about increasing the efficiency of your time, you know that your bags are being securely delivered, which leaves you to make the most of your first or last day in London, we like to call it ‘Luggage Freedom’.”

Excitingly at Heathrow we are also launching a new customer experience approach as we move to deliver a ‘roaming/mobile’ interaction as opposed to requiring the customer to ‘find us’ in the airport. Staff, without the physical restriction of being sited at a desk, are supported with additional new technology developments. We now have an ideal situation where we can either take or hand over a passengers bags at multiple touch points in the Terminal, better suiting them.”

Chris Annetts, Heathrow’s Commercial Passenger Services Director, said: “Heathrow’s goal is to provide the world’s best airport service and we are delighted to be working with AirPortr to offer our passengers this quick, easy and convenient way to travel.”

About AirPortr

AirPortr was set up by three frustrated frequent flyers who met through coincidence, but shared a vision to create and shape a better way to travel. In operation since 2014 it is the first service of its kind in Europe. AirPortr has delivered thousands of bags to-date and all with a 100% customer satisfaction record. Book with Airportr or for further information visit


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